CarePal matching around the person
Happiest at Home helps people arranging support for themselves, and families arranging support for someone they care about, find a suitable CarePal for agreed everyday support.
The individual is involved in choosing
We take time to understand the person’s support needs, interests, routines and communication preferences before sharing suitable CarePal profiles. You help choose whom to meet and meet before support starts. We aim for a dedicated CarePal, or a small consistent team where appropriate, so there is time to build familiarity and trust. The same individual cannot be guaranteed for every visit.
Discuss the proposed arrangements
Tell us about the everyday activities, postcode and routine. We explain the checks and practical arrangements relevant to the proposed support before it begins. Family or trusted people can be involved where the person wants this and the arrangements allow it.
Support is subject to individual suitability, agreed arrangements and CarePal availability. Personal-care, medication, children’s support, live-in and specialist requirements need separate review under the current arrangements before anything is agreed. This is planned regular support, not an emergency or immediate-start service.
Our minimum visit is two hours, with a minimum package of six hours per week. There is no upfront matching fee. Payment begins when a suitable CarePal is in place and support starts, in line with your agreement.