CarePal matching for a Direct Payment support request

A thoughtful match starts with understanding the person. Share the everyday support brief, interests, communication preferences, location and proposed routine so we can discuss suitable CarePal matching possibilities.

Choice within the professional brief

The individual can review suitable profiles and meet a potential CarePal before support starts, with professional and family involvement where appropriate. We aim for a dedicated CarePal, or a small consistent team where the package calls for it.

Clear arrangements before support starts

We explain the proposed role, responsibilities, charges and contractual arrangements for your brief before you decide to proceed. Availability, timescales, absences and changes are discussed individually. Any employment or transfer arrangements are set out in the relevant professional agreement.

If the brief includes personal care, medication support or specialist duties, we check the requirements and explain who is responsible for each activity before anything is agreed.

Working with a Direct Payment

Discuss the proposed support with the relevant authority so funding approval, permitted expenditure and any employer responsibilities are clear. We can then consider matching against the agreed brief.

Talk through your brief

Call 0345 030 3845 or email hello@wearehappiestathome.co.uk.