Key benefits

  • Zero upfront cost recruitment options (reduced risk)
  • Saves time on sourcing, screening, scheduling and replacements
  • You’re part of the match (shortlist + interview input)
  • Built for complex packages where reliability and traits matter
  • Continuity-focused recruitment to stabilise packages
  • UK-wide (subject to candidate availability)

Simple process flow

  1. Brief (10–15 minutes) — hours/rota, start date, location, risks, outcomes, non-negotiables
  2. Sourcing & Screening — we recruit specifically for the package
  3. Shortlist to you — profiles aligned to the brief
  4. Your match decision — interview / meet & greet (your choice)
  5. Mobilise — we coordinate start and practical onboarding
  6. Stability & continuity — replacement pathways actioned if needed

Enquire & Download our Case Manager Brochure

Two recruitment models to fit your package

Option 1 — Rolling Contract Staff Provision

A flexible solution where we support sourcing and continuity on an ongoing basis.

Happiest at Home can take responsibility for the staff provision element of the package, including:

  • HR, including discipline
  • Staff replacement
  • Payroll (PAYE)
  • Pension & NI
  • Support with employment law issues (if they arise)

Best for:

  • Packages needing stability and consistent cover
  • Situations where recruitment churn creates safeguarding and continuity risk
  • When you want a single point of contact and a dependable process

What you get (rolling contract):

  • A dedicated account manager for mobilisation + continuity
  • A clear escalation route if performance or fit isn’t right
  • Replacement sourcing without you restarting recruitment from scratch
  • A simple, predictable pricing structure (see “rolled-up hourly fee” below)

Option 2 — Temp-to-Perm Recruitment (3 or 6 months)

A structured route to place the right person quickly, trial them in post, then move to a permanent arrangement after an agreed period.

Best for:

  • Reducing “wrong hire” risk
  • Building a long-term support team without big upfront recruitment fees
  • Keeping the client stable while the match is proven in real life

Temp-to-Perm Option A: 3 Months

  • Included: 1 month free candidate replacement (if you deem the candidate unsuitable)
  • Outcome: Candidate is available to transfer to your payroll at the end of the 3-month period (as agreed)

Temp-to-Perm Option B: 6 Months

  • Included: 2 months free candidate replacement (if you deem the candidate unsuitable)
  • Outcome: Candidate is available to transfer to your payroll at the end of the 6-month period (as agreed)

Why 6 months is popular: lower hourly rate + longer stability window to prove fit and consistency.

What you get (temp-to-perm):

  • Faster mobilisation without recruitment “stop-start”
  • Reduced risk during the trial/temporary period
  • A clear transfer pathway once you’re confident in fit and performance
  • Continuity for the client, without repeated onboarding cycles

All-inclusive hourly fee (the “rolled-up” model)

Traditional recruitment and staff employment comes with upfront and ongoing costs (advertising, interviews, verification/DBS, payroll, employer NI, insurance, timesheets, and more).

With our models, you pay an all-inclusive hourly fee with associated costs built in — designed to provide real value compared with traditional approaches.

CarePal

You’re part of the matching process

You know your client best. We keep you involved so the match is right first time.

You’ll help define:

  • Outcomes and day-to-day expectations
  • Essential skills and “must-haves”
  • Personality fit, communication style and boundaries
  • Risk considerations and what good looks like in practice

You choose from:

  • A shortlist of suitable profiles
  • Your preferred interview / meet & greet method
  • Clear next steps once you approve a candidate

What we recruit for

  • Outreach and enabling support (routine, confidence, independence)
  • Community access (appointments, activities, structure and safety)
  • Regular respite (planned, consistent cover)
  • Supported living at home style support (predictable routines, consistency)

Why Case Managers choose Happiest at Home

  • Zero upfront costs recruitment routes
  • Reduces time spent on advertising, interviewing, verification and leavers
  • Optional outsourced staff provision so you’re not carrying payroll/HR burden
  • Designed around real-world pressures pre and post settlement
  • UK-wide approach

“I live alone and have huge anxiety and self-confidence problems. I have suffered with this horrible condition for my whole adult life and it’s so bad that I struggle to leave the house.

I heard about Happiest at Home and contacted them, as I desperately needed to get out of the house at least once a week to get some fresh air, have a chat and make a new friend.

I now have my Carepal who is called Amanda, she is lovely and takes me out in her car to places like the beach. I should have done this 30 years ago, I have missed out on so much!”

Miss DR - Newcastle