ONE-TO-ONE CARE AND SUPPORT AT HOME • ACROSS THE UK

Care and support from someone you choose and get to know.

Happiest at Home helps you find a CarePal whose experience, personality and availability fit your support needs, interests and routine. You review suitable profiles, help choose who you would like to meet, and meet before support starts.

You help choose. You meet first. Support is built around you.

Our minimum visit is two hours, with a minimum package of six hours per week. There is no upfront matching fee.

Find my CarePal Call 0345 030 3845

Support is subject to suitability, agreed arrangements and CarePal availability.

You have a say.

See suitable CarePal profiles and choose who you would like to meet.

A familiar face.

We match for continuity, so your CarePal has time to get to know you and your routines.

Support that fits your life.

Your needs, preferences, interests and timings shape the match.

A relationship, not just a task list.

The aim is support that feels personal, dependable and comfortable.

The right one-to-one care and support is about more than getting things done.

It is about feeling comfortable with the person coming through your door.

At Happiest at Home, we take time to understand the whole person: the support they need, the things they enjoy, how they like their day to run and the sort of person they would feel at ease with. Then we look for a CarePal who fits.

What people say about Happiest at Home

“The way they work where you get to meet your potential CarePal before they start working with you is fantastic.”

Faith
Customer review, 23 January 2024 • Bark

“They do not take a ‘one size fits all’ approach.”

Chris Anderson
Customer review, 23 January 2024 • Bark

“I was fully involved with the selection process.”

Case manager
Professional review, 24 January 2024 • Bark

Why do we call them CarePals?

Because the best support is about care and companionship together.

A CarePal is a care and support worker matched to you for one-to-one care, not simply allocated to a time slot. Someone who learns your routines, understands what matters to you and can become a familiar, trusted part of your week.

How it works

1. Tell us what matters

We listen to the support you need, your routine, interests, preferences and what has or has not worked before.

2. We start matching

We look for CarePals whose experience, personality, location and availability fit the package.

3. You see suitable profiles

You have a say in who you would like to meet.

4. Meet before support starts

A relaxed meet and greet helps everyone decide whether the fit feels right.

5. Your support begins

Once the agreed checks, paperwork and service arrangements are complete, support can start and the relationship can build.

See how matching works

We listened. Then built Happiest at Home around what people told us.

Before Happiest at Home, we were involved in running a traditional home-care business. We kept hearing the same frustrations: unfamiliar workers, late visits and having to explain things all over again.

People wanted someone reliable, familiar and easy to get along with. Someone who understood how they wanted to live. That is why Happiest at Home starts with the person, not just the task list.

One-to-one help with everyday life. And the things that make life yours.

Companionship

Conversation, hobbies, meals, walks and time together with someone chosen around you.

Explore companionship

Help at home

Practical everyday help that respects how you like things done.

Explore help at home

Getting out and about

Support with appointments, shopping, groups, hobbies and staying connected.

Explore community support

Disability support

Familiar support around routines, communication, independence and community life.

Explore disability support

Respite and family support

Planned, regular support that gives family carers time away with reassurance.

Explore respite support

Longer support

Longer blocks of care and support where the service and local availability are suitable.

Explore longer support

Explore care and support

A national service. A match built around you.

Tell us your postcode and what you are looking for. We welcome enquiries from across the UK and will explain what support is available in your area and the next steps.

Arranging support for someone you love?

Tell us what matters to them, not just what needs doing. We can involve family and other people they trust while keeping the individual’s wishes at the centre.

Let’s find out what would make life easier.

Tell us about the person, the support they need and what a good match would look like. We will explain the next steps clearly.

Find my CarePal Call 0345 030 3845

Is Happiest at Home right for you?

Happiest at Home is designed for people seeking regular, relationship-led, one-to-one care and support at home.

Visits are a minimum of two hours.
Packages are a minimum of six hours each week.
You help choose who supports you.
You meet a potential CarePal before support begins.
We aim to match you with a dedicated CarePal, or a small consistent team where appropriate.
There is no upfront matching fee. Payment begins when a suitable CarePal is in place and support starts, in line with your agreement.
Support is subject to suitability, agreed arrangements and CarePal availability.

Happiest at Home is designed for planned regular support. It is not an emergency or immediate-start service.

Talk to us about support