We handle recruitment, matching, continuity and replacement so Case Managers, Deputies and Solicitors can focus on the bigger picture.
Key benefits
- Zero upfront recruitment cost (reduces case management burden and risk)
- Rapid mobilisation for interim payments and early-stage support
- You lead the match (shortlist and interview involvement)
- Built for complex, high-stakes cases where consistency and reliability matter
- Continuity-focused recruitment to stabilise long-term packages
- Temp-to-Perm flexibility (3 or 6 months) for long-term transitions
- UK-wide coverage with local understanding
Who this is for
Case Managers
You assess need, design the package, and coordinate everything. You don’t need to recruit staff and manage payroll. We take that off your plate, keeping you in the match.
Court of Protection Deputies
You need clear, defensible, low-admin solutions that protect your client and satisfy your oversight obligations. We provide transparency, consistency and sustainable arrangements.
Solicitors Supporting Claimants
Your client has just received interim (or settlement) funding. They need support mobilised quickly and sustainably. We handle the execution while you manage the legal side.
How we fit across the claim lifecycle
Stage 1:
Early Claim / Interim Payment
Support is needed urgently. Waiting for full settlement creates risk and uncertainty.
What we do:
Rapid mobilisation of interim support
Flexible, rolling arrangements
No long-term commitment required
Stage 2:
Case Management Planning
The package is scoped. The Case Manager is in place. But recruitment is time-consuming.
What we do:
Targeted recruitment for the specific package
You’re involved in the match
Structured mobilisation process
Stage 3:
Post-Settlement
Funding is secured. Long-term stability is critical. The client needs consistency, and you need a reliable provider.
What we do:
Rolling contract staffing (ongoing continuity)
Temp-to-Perm transition options (3 or 6 months)
Built-in replacement pathways
Continuity-led matching to stabilise outcomes
Two support models to fit your funding stage
Rolling Contract Staff Provision
Full outsourced staffing for the support element of the package.
Happiest at Home takes responsibility for:
- Recruitment and sourcing
- Screening and matching
- Staff provision and continuity
- HR, discipline and compliance
- Replacement sourcing and onboarding
- Payroll, tax, pension and NI
- Employment law support if needed
Best for:
- Post-settlement long-term packages
- Cases where stability and consistency are non-negotiable
- Reducing churn-related safeguarding risk
- Situations where you want a single point of contact
What you get:
- Dedicated account manager for mobilisation and ongoing support
- Clear escalation route if performance or fit needs adjustment
- Replacement sourcing without restarting recruitment
- Predictable, all-inclusive hourly fee (no hidden costs)
Temp-to-Perm Support (3 or 6 months)
A structured pathway to place the right person quickly, trial them in post, then transition to permanent arrangement.
Best for:
- Interim and early-stage funding
- Building confidence in long-term arrangements before full commitment
- Proving fit and consistency in real-world conditions
- Reducing “wrong hire” risk
Temp-to-Perm Option A: 3 Months
- Included: 1 month free replacement if unsuitable
- Outcome: Candidate available to transfer to agreed permanent arrangement at end of 3 months
Temp-to-Perm Option B: 6 Months
- Included: 2 months free replacement if unsuitable
- Outcome: Candidate available to transfer to agreed permanent arrangement at end of 6 months
- Advantage: Lower hourly rate plus longer stability window
What you get:
- Faster mobilisation without repeated “stop-start” recruitment
- Reduced risk during the trial period
- Clear transition pathway once fit and performance are proven
- Continuity for the client without repeated onboarding
You’re part of the matching process
You know your client and their needs. We keep you involved so the match is right first time.
You’ll help define:
- Support goals and day-to-day expectations
- Essential skills and non-negotiables
- Personality fit, communication style and professional boundaries
- Risk considerations and what good looks like in practice
- Preferred location and availability
You choose from:
- A shortlist of suitable profiles
- Your preferred interview or meet and greet method
- Clear confirmation once you approve a candidate
The mobilisation process
- Brief (15-20 minutes) — hours, rota, location, start date, risks, goals, non-negotiables
- Sourcing and screening — we recruit specifically for this package
- Shortlist to you — profiles matched to your brief
- Your match decision — interview or meet and greet (your choice)
- Pre-mobilisation prep — we coordinate background checks, DBS, references, induction
- Mobilisation — client introduction and practical onboarding
- Stability and continuity — we manage replacements and adjustments if needed