Holiday routines may bring different practical tasks and timings. Discuss the proposed dates and support early, with availability checked individually.
Plan practical changes in advance
Discuss shopping, meals, household tasks and any activities you would like to share as routines or weather change. Explain what matters to you, including preferred timings, access and travel needs.
Check availability for the proposed dates
Holiday periods and changes to regular routines may affect matching or cover. Agree the activities and arrangements before relying on them. Everyday support is not presented as preventing illness or removing all stress.
Choosing someone to support you
A CarePal is a care and support worker matched around the individual’s support needs, interests, routines, communication preferences, location and availability. You review suitable profiles, help choose whom to meet and meet a potential CarePal before support starts.
We aim for a dedicated CarePal, or a small consistent team where appropriate, so there is time to build familiarity. The same individual cannot be guaranteed for every visit. Discuss absence and cover arrangements before support begins.
Discuss whether we can help
Our minimum visit is two hours, with a minimum support package of six hours per week. There is no upfront matching fee. Payment begins when a suitable CarePal is in place and support starts, in line with your agreement.
Support is subject to suitability, agreed arrangements and CarePal availability. Any personal-care, medication or specialist requirements need a separate scope and suitability check before anything is agreed. This is planned regular support, not an emergency or guaranteed immediate-start service.